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Address: 9801 Anderson Mill Rd STE 207, Austin, TX 78750

Phone: 720-629-7722

Cancellation Policy

Scheduled appointment times are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to reschedule or cancel we ask that you notify us at least 24 hours prior to your appointment start time to avoid a cancellation fee. 

A credit card is required to hold an appointment. If you choose not to provide your credit card information, we cannot guarantee your appointment. There is a $25 fee for cancellations made less than 24 hours and $50 service fee for No-Shows. These fees must be paid before booking your next appointment. 

 

We recognize the time of our clients and ourselves Is valuable and have implemented This policy for this reason. When you miss an appointment with us, we don’t only lose your business but Also the potential business of other clients who could have scheduled an appointment for the same time. For this reasowe ask that you honor the time that we have set aside for you and give us notice if you are not going to make your appointment. 

 

When you schedule your appointment with us you are agreeing to these policies. All services require a credit card so please have that ready when booking. Your credit card number is only used to reserve your appointment. You are not pre-paying for your service and you will not be billed unless there is a cancellation or No-show. Upon check out you may choose your method of payment. 

 
 
 

Late Arrivals

Please plan accordingly and do your best to be on time. If you are late, please note that the time will come out of your allocation and we will not be able to extend your appointment time which may result in less lash coverage. If you arrive 15 minutes late, we will have to reschedule out of respect and consideration to other customers with a $25 fee. If our schedule permits, same-day rescheduling is allowed without any added fees. Coquette Lash & Beauty reserves the right to discontinue scheduling appointments with clients who no show 2 times or continuously cancel under 24 hours.

 

Refunds

All services are non-refundable, non-transferable and non-exchangeable.